FAQs

Payment

Which payment methods do you accept?

We accept payments online via credit card using Visa, Mastercard or Amex.

Why don't you give any Discounts?

At Khonsu, we don't believe in discounts or sales. We choose to invest in sustainability and ethical practices instead: supporting fair wages for workers and producers, using renewable materials to reduce our environmental impact. We believe in building relationships that benefit every stakeholder in the long term. That's why we don't give discounts - so we can keep investing in sustainability and help make the world a better place.


We want to do more than just provide great products. We want to help promote a healthier, eco-friendlier planet for us all. That's why Khonsu is committed to keeping prices fair for everyone. So, join us in our commitment! Shop responsibly and help make the world a better place.

Shipping

What are your delivery times?

Orders will be sent within 2 working days or you placing your order. Your order should arrive between 3-5 working days.

How much will shipping cost?

Please see our shipping and delivery information here.

Can you provide worldwide shipping?

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Can I buy Khonsu Swimwear in Store anywhere?

No. So far we only have our online-Shop.
Register here to our Newsletter to be informed where we open a new Store.

My Order

How can I cancel my order?

Please see our returns policy here.

What if I receive the wrong product?

We are so sorry to hear there is something wrong with your product and will do our best to fix any issues. Please get in touch to specify the concern and we will either send you a replacement product or provide a refund.

We will need proof of the damage or fault, so please take a photo of the product issue in its original packaging, and email us the details.

Do you offer exchanges for faulty items?

Please see our returns policy here.

How do I return my product?

Please see our returns policy here.

Product

How do I take care of my swimwear?

Make sure you follow the simple steps to keep your swimwear clean:

  • Hand wash you swimwear in cold soapy water, rinse after.
  • Do not wash in warm or hot water.
  • Lay flat out of direct sunlight to dry.
  • Do not iron.
  • Do not dry clean your swimwear.
  • Make sure after leaving the beach that all sand is removed from the swimwear as this can dry out the fabric.
  • Store in a dry place.
  • Avoid contact with sunscreens, oils & chlorine- this may cause the colour to fade and damage the material.
  • Avoid contact with rough surfaces.

Where are Khonsu swimwear made?

Designed in Switzerland. Crafted in Brazil. We are really proud to collaborate with small producers to serve you with unique and conscious fashion choices.

Sizzing

What is the difference between "full Bum" and "cheeky brazilian Bum"?

As for the difference between full bum and cheeky Brazilian swimsuit designs, the full bum design provides more coverage to the backside area. These designs typically cover the entire buttocks, providing more modesty and comfort. On the other hand, the cheeky Brazilian design offers less coverage, revealing more of the buttocks area in a stylish and fashionable way. These designs promote a modern and sexy look, perfect for mamas who want to show off their curves and feel confident.

How do I find the right size for me?

Basics fit @Khonsu:

  • Our sizes run in five standard sizes. Extra Small, Small, Medium, Large & Extra Large.
  • All pieces are standard sizing unless advised on the item description.
  • We suggest reading all swimwear item descriptions online to avoid ordering the wrong size.
  • All our swimwear are strechable and will fit you during your pregnancy and breastfeeding-journey.

Choosing the right size for you can be tricky, but we’ve got you covered! Our helpful Khonsu Size Guide provide an estimate of what size to purchase, however, it is important to remember that styles, sizes, and cuts may vary between individual items.

If you’re still unsure and need some help, our friendly customer service team are here to answer any questions you may have. So don’t hesitate to get in touch via our contact page and we’ll be more than happy to help you find the perfect fit for you.

How do I return my product?

Please see our returns policy here.

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